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If you can't compete online...
then you can't compete

... and now
2 offices!

1 Team,
established
1996 working
with over
1,700 clients
to date

mitrelinen.com
ecommerce with microsoft dynamics ax integration

The company

Since 1946, Mitre has supplied fine linens and soft furnishings to the hotel and hospitality industry, to hospitals and nursing homes, and lately to celebrities. The company has steadily built a reputation for quality and reliability that has earned the honour of the Royal Warrant.

The challenge

We were invited to tender for a new ecommerce project for Mitre (part of Berendsen plc). The job required bespoke integration with Microsoft Dynamics AX, the company’s ERP system, and the creation of an easy-to-use customer front-end interface.

The BFI Solution

We provided Mitre with customer-specific trade agreements, real-time bi-transactional data exchange and web-side administration for customer-friendly product names and descriptions. The site features live stock availability, quantity-based discounts & multi-currency pricing. Also included is an extensive bespoke checkout and a customer account area.

The results

The result is a highly successful integrated ecommerce website. It takes customer, product and stock information live via the bespoke Microsoft Dynamics AX interface, and feeds back the resulting orders as they’re generated. The site allows granular-level integration with Microsoft Dynamics.

Mitre has been so pleased with our input that we’ve established an ongoing retained partnership for all technical build and development since 2009. This encompasses solution design and technical consultation, a bespoke ecommerce platform and Microsoft Dynamics integration. The site has recently received a new design provided by Mitre’s branding company, which was implemented by BFI.

The skills

  • High-level project management
  • Extensive database programming
  • Bespoke Microsoft Dynamics/AX integration
  • Technical consultation for restricted hosting environment
  • Responsive front-end user interface