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How to set up your POP3 email account in Mac Mail OS X

Before you start:

  • Please ensure you know your email user name (this is usually the full email address) and password.
  • Italicised text is used throughout this guide to demonstrate example settings. This should not be copied directly!

Mac Mail (OS X)

  1. Start the Mail application on your Mac
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    Click the “Mail” menu for the application, then select “Preferences…” (Keyboard shortcut CMD + ,)

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    Click the plus icon ( + ) in the bottom left to add a new POP account, then fill out the fields in each screen as follows:

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    Step one – Add Account:

    • Full Name – the name you want to associate with the e-mail address. It is what people who receive your e-mails will see as who sent the mail.
    • Email Address – the e-mail address that you are going to be using (e.g. info@yourdomainname.co.uk)
    • Password – the password will also have been supplied to you, please note the password is case sensitive.
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    Step two – Incoming mail server

    • Description – this description is for your reference, and will only be seen within the Mail application
    • Incoming mail server – In the same way that your website with us is found at www.yourdomainname.co.uk the Incoming mail server needs to be set to mail.yourdomainname.co.uk
      (Please do not enter any @ symbols into the server address box).
    • User name – the user name you were given when the account was created (usually the full email address for the account, complete with @ symbol).
    • Password – enter your password again here
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    Step three – Incoming mail security

    • Use Secure Sockets Layer (SSL) – leave this box unticked
    • Authentication – leave this option set as ‘Password’
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    Step four – Outgoing Mail Server

    • Description
    • Outgoing Mail Server – Set this to be the same as your incoming mail server e.g. mail.yourdomainname.co.uk
      Freeserve Users: You must use smtp.freeserve.co.uk in the outgoing mail server box.
      BT Openworld/BT Connect Users: You must use the same as your incoming mail server.
    • Use only this server – Tick this box.
    • Use Authentication – Tick this box, and enter the user name and password you have been given (which is the same as incoming mail).
      Freeserve Users: You must use the details given by your ISP.
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    Step five – Outgoing mail security

    • Use Secure Sockets Layer (SSL) – leave this box unticked
    • Authentication – leave this option set as ‘Password’
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    Step six – Account Summary

    • This is an overview of the settings you have entered
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    Your mail account is now ready for use. Click on the “Get all new mail” option at the top to check your mail.

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About the author:

Established in 1996, BF Internet are a UK Web Design company offering creative design and online solutions for business start-ups, SMEs, corporate clients & major high street brands. See www.wearebfi.co.uk for portfolio, more details and a free consultation.